Built different.

Contact us

Every message gets noticed. Every voice gets a reply. That's not customer service - that's the KRASSWERK difference.


KRASSWERK Customer Support is here 24/7—before and after your order.

Use Live Chat for the fastest help; if we’re offline, your message becomes a ticket automatically.

Prefer email? Use the form below to send details and attachments.

Most replies land within a few hours; we guarantee a response within 12–24 hours.

For privacy and traceability, we don’t use phone or WhatsApp.

Questions? Send us an email

Contact infomation

  • KRASSWERK, operated by Blacklab Solutions LLC, 30 N Gould St # 52406, Sheridan, WY 82801
  • info@krasswerk.com

Operating Hours

Mon - Fri, 9:00am - 17:30pm,
Response Time: Typically within 24 hours